Two cleaning operatives working in an office breakout area — one vacuuming the carpet between tables, the other detailing a glass meeting room partition.

Category 01 — SIC 81210

General Cleaning of Buildings

Recurring, agreed-scope cleaning for the parts of a property that are used every day — delivered to a written routine rather than to whatever seems most urgent on arrival.

What this category covers

The cleaning a building needs to keep functioning.

General cleaning is the work that stops a property drifting. It is not dramatic, and that is the point: the same areas, the same tasks, at the same standard, on a rhythm that matches how the building is actually used.

Most of what people notice about a building — whether it feels cared for, whether staff want to be there, whether visitors form a good impression in the first ten seconds — comes from this category rather than from any single deep clean.

The four services here can be arranged as recurring attendance on an agreed pattern, or as individual visits to a defined scope. What we will not do is publish a frequency and imply it is universally available: how often we can attend a particular property depends on its location, the size of the scope and our capacity at the time, and that is settled honestly in the quotation rather than promised in advance.

Where a property has fallen behind, a routine scope will not fix it on its own. In that situation we normally recommend a deep or one-off clean to establish a baseline, then a general cleaning scope to hold it. Those are two separate pieces of work with two separate prices, and we will say so rather than quietly stretching a routine visit to cover restoration.

Typical properties in this category

  • Single-tenant and serviced office floors
  • Studios, creative workspaces and small workplaces
  • Residential blocks and mixed-use developments
  • Multi-tenant commercial buildings
  • Shops, showrooms, galleries and trade counters
  • Buildings with shared washrooms and welfare facilities
  • Premises managed by agents or in-house property teams

Recurring or one-off? Both are available. Recurring attendance changes the economics of the work because each visit deals with less accumulation — but a single agreed-scope clean of a general cleaning area is perfectly reasonable, and is priced as its own job.

Four services

Choose the scope that matches your property.

Each has its own page setting out suitable property types, likely inclusions, the working process, the starting price and the factors that shape the final quotation.

A cleaning operative wiping a shared desk with a microfibre cloth beside a caddy of materials in a modern office breakout space. From £700

Office & Workplace Cleaning

Desks and shared surfaces, meeting and focus rooms, breakout areas, tea points, reception and circulation space — cleaned around the working day on an agreed pattern.

From£700 View service
An operative flat-mopping the tiled entrance of a residential block beside the post boxes at dusk, with a wet floor sign in place. From £750

Communal Areas & Entrance Cleaning

Entrance matting and thresholds, lobbies, post box walls, stairwells, landings, lift interiors, corridors and the approaches to bin and cycle stores.

From£750 View service
An operative in a grey uniform cleaning a washbasin and vanity surface in a tiled commercial washroom. From £800

Washroom & Shared Facility Cleaning

Washrooms, accessible facilities, showers and changing rooms, shared kitchens and welfare rooms — cleaned with separated equipment on a documented routine.

From£800 View service
A cleaning operative polishing a glass display cabinet in a bright, carefully merchandised shop interior. From £850

Retail & Showroom Cleaning

Sales floors, display plinths and cabinets, counters, fitting rooms, entrance glass and stockroom thresholds — worked around trading activity or outside it where agreed.

From£850 View service

How a general scope is built

Written down before anybody starts.

A general cleaning scope is only useful if both sides can point at the same document and agree what should have happened. Ours sets out four things for every area of the property.

01

Areas

Every space that is covered, named as your building names it — not a generic list of rooms that may or may not exist on site.

02

Tasks

What is done in each area, at a level of detail that survives a disagreement. “Clean the kitchen” is not a task; a list of surfaces and appliances is.

03

Frequencies

How often each task happens. Some are every attendance, some are periodic. Both are stated, so periodic work does not quietly disappear.

04

Exclusions

What is deliberately not included, written plainly. Exclusions in a scope are a courtesy; exclusions discovered later are an argument.

Typically included in a general cleaning scope

  • Vacuuming of carpets and soft floor coverings
  • Mopping and maintenance of hard floors
  • Cleaning of desks, counters and shared surfaces
  • Touch points: handles, switches, rails and push plates
  • Waste collection and bin liner replacement
  • Internal glass within reach — doors, partitions and mirrors
  • Tea points, kitchens and their visible appliances
  • Washroom cleaning and sanitary surfaces
  • Entrance matting and threshold areas
  • Periodic tasks such as skirtings, vents and high dusting

Normally outside it, unless separately agreed

  • External window cleaning or any work requiring access from outside the building
  • High-level work beyond ordinary reach or requiring specialist access equipment
  • Deep cleaning, descaling of heavily built-up surfaces or restoration of neglected areas
  • Carpet and upholstery extraction cleaning
  • Removal of hazardous materials, clinical or sharps waste
  • Clearing personal belongings, files, stock or equipment to gain access
  • Consumable supply where the products and supply arrangement have not been agreed
  • Grounds, car parks, bin stores interiors and other external areas
A NEATFIELD team member checking equipment against a printed schedule in a stores room while a colleague sorts colour-coded cloths on the racking behind.

Separated equipment and prepared materials, checked against the scope before attendance.

Consistency

The same standard, attendance after attendance.

Routine cleaning fails slowly. A task gets skipped once because of time, then again because nobody noticed, and six weeks later the scope has quietly shrunk.

We work against the written scope in a fixed order, and we record what could not be done and why. An occupied meeting room, a blocked cupboard, a floor still wet from a spill — these are ordinary, and they are reported rather than absorbed. That way the scope stays what you agreed to rather than what happened to fit.

  • Work sequenced to the written scope, not improvised on the day
  • Colour-separated equipment for washrooms and food areas
  • Materials selected for the actual floor finishes on site
  • Exceptions recorded and raised, not quietly skipped

Indicative pricing

General cleaning starting prices.

How to read these figures Prices shown are indicative starting prices for an agreed service scope. The final quotation depends on the size and condition of the premises, cleaning frequency, access arrangements, working hours, staffing requirements, location, equipment, materials and any additional requirements. They are not per hour, per visit, per week or per month unless an accepted quotation defines that basis.

Questions

General cleaning — common questions.

How often will you attend?

That is agreed in the quotation, not fixed in advance. Some buildings suit attendance on most working days; others are better served by a smaller number of longer visits. We will tell you honestly what frequency we can commit to for your property and location, rather than agreeing to a pattern we cannot reliably hold.

Can you work outside our opening hours?

Often, yes — early mornings and evenings are common for general cleaning, and access arrangements are settled before the first attendance. Working hours affect staffing costs and are one of the factors reflected in the quotation. We do not offer a 24-hour service, and any agreed hours are recorded in the accepted quotation.

Our building has fallen behind. Is a routine scope enough?

Usually not on its own. Routine cleaning maintains a standard; it does not create one. Where a property needs restoring first, we will recommend a deep or one-off clean to set a baseline, quoted separately, followed by a general cleaning scope to hold it. That is more honest — and normally cheaper — than paying for routine visits that cannot succeed.

Do you supply materials, equipment and consumables?

In most cases we supply cleaning materials and equipment, and the quotation will state this. Washroom and kitchen consumables — soap, paper, liners — are only included where the products and the supply arrangement have been agreed, because they are a recurring cost that needs to be owned by one side or the other explicitly. See Washroom & Shared Facility Cleaning for detail.

What happens if something in the scope cannot be done?

It is recorded and raised with you. Rooms in use, blocked access, a surface that turns out to be unsuitable for the intended method — all ordinary occurrences. What matters is that you hear about them from us rather than discovering a task has silently dropped out of the routine. If you are not satisfied with completed work, tell us and we will agree how to put it right; this is covered in our Terms and Conditions.

Also available

Specialist work alongside a general scope.

Next step

Tell us about the building and how it is used.

Areas, approximate size, occupancy and the times that work for you. We will come back with the questions that affect the price, then a written scope and quotation.